Shipping policy
SHIPPING POLICY
At AVESSAE, we are committed to delivering your jewelry safely and reliably.
ORDER PROCESSING
Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
SHIPPING
We offer free standard shipping on all orders.
Estimated delivery time:
7–15 business days after shipment.
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, holidays, severe weather, or other circumstances outside of our control.
ORDER TRACKING
Once your order has shipped, tracking information will be sent to the email address provided at checkout. Please allow some time for tracking information to update after shipment.
SHIPPING ADDRESS
Please make sure your shipping address is complete and accurate before placing your order. If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
CUSTOMS & DUTIES
International orders may be subject to customs duties, taxes, or import fees depending on the destination country or region. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout.
LOST OR DELAYED PACKAGES
If your package appears to be significantly delayed or lost in transit, please contact our customer support team. We will work with the shipping carrier to help investigate the issue.
CONTACT US
If you have any questions about shipping or your order, please contact AVESSAE customer support.
Website: support@avessae.com.com